Community interpreter / translation supporter
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- Community interpreter / translation supporter
■Community Interpretation/Translation Supporter■
For foreign residents, hospitals, and neighborhood associations who are having trouble communicating through language barriers, our association will dispatch community interpreters and translation supporters to assist in smooth communication between the parties and ensure accurate transmission of information.
Community interpreter/translator supporters are volunteers certified by our association, not professional interpreters/translators, or Chiba City employees.
■ Cost ■
Free
■Person who can use■
■ Foreign Citizens (Chiba City Residents/Workers/Students in Chiba City)
■ Medical and welfare related institutions
■ Public institutions such as national, prefectural and municipal governments
■ Public Interest Groups/Organizations (NPOs, Neighborhood Associations, etc.)
■Activities and content of community interpreter/translation supporters■
We provide interpretation and translation support for the following services implemented by public or non-profit organizations and groups related to foreign residents (those residing, working, or studying in Chiba City).
| Field | Interpretation/translation Contents that can be requested | |
| 1 | Administrative procedures | Various procedures at city halls, ward offices, health and welfare centers, pension offices, etc. |
| 2 | Child-rearing and tax matters | Nursery school, resident tax procedures, etc. |
| 3 | Thing about education of child, student | Elementary and junior high school admission procedures, three-way interviews, career counseling, etc. |
| 4 | Thing about health welfare | Nursing care level interview, employment counseling for people with disabilities, etc. |
| 5 | Medical matters | Routine medical examinations, examinations, various vaccinations, etc. *If you require an interpreter at the hospital, please submit your appointment slip which confirms the date and time of your visit. Please. Please note that we will not be able to accept your request if you do not submit a reservation form. Please note. |
| 6 | Thing about activity such as residents' associations in the neighborhood | Explanations for new residents, disaster drills, summer festivals, etc. |
| 7 | Other Items deemed necessary by the president | Individually and concretely judged according to urgency and importance |
*Please note that the following interpreter translation requests are not eligible.
*I have a question for the foreigner next door, so I would like an interpreter.
* I would like an interpreter when explaining the company's internal rules to foreign employees of a for-profit company.
*I want to send a letter to a friend overseas, so please translate it.Such
■ How to request ■
(Step 1) Consult by phone or email regarding the request
TEL: 043-306-1034 / E-mail: cciatranslator@ccia-chiba.or.jp
■When consulting, the client himself/herself should speak.If your native language is not English, Chinese, Korean, Spanish, Vietnamese, or Ukrainian, we may ask you to send us your request by email.
■Regarding the application deadline
Please submit your interpretation request at least three days in advance (for Monday requests, please submit by the previous Wednesday), and your translation request at least two weeks in advance. We cannot guarantee that we will be able to coordinate all requests. First, please download the application form from the link below, fill in the required information, and send it to the email address above. (However, please note that public holidays and Sundays, when the association office is closed, are not included in the above timeframes.)
■If you are a foreign individual requesting interpretation services, please cooperate by presenting your residence card at the association's counter for identity verification purposes on your first visit.
■If the client has symptoms such as fever or cough, only online interpretation will be selected for interpretation requests, and face-to-face interpretation requests will not be accepted.
■If we decide that we can accept your application, we will contact you.
■We cannot accept requests that specify the same supporter as an individual.
(Step 2) Fill out and submit the Community Interpreter/Translator Supporter System Application Form
■If you receive a response from our association indicating that your request can be accepted, please fill out the prescribed application form (Community Interpreter/Translator Supporter Program Application Form) with the details of your request and send it to cciatranslator@ccia-chiba.or.jp .
Download Community Interpreter/Translation Supporter System Application Form
System usage application form / REQUEST FORM
Application form for system use/company support system application form
Application form for use of the system перекладу.
■As soon as a supporter is decided, we will contact the requester by phone or e-mail with details (interpretation: meeting time and place, translation: deadline, etc.).
■If you cannot meet the meeting time due to a natural disaster, etc., please contact the person in charge at the meeting place directly.
■You cannot request an interpreter by specifying the same supporter as an individual.
■Report■
Please submit a usage report to our association after completing your activities as a community interpreter/translation supporter.
■Please let us know what you have noticed so that we can use it as a reference for future activities.
<You can download the client's report form.>
Community language and language support activity report (for applicants)
Client report/ Informe del solicitante del servicio de interpretación/traducción comunitaria
Formulário de Relatório/Feedback para de Serviço de Interpretação/Tradução Comunitária
<You can download the activity report form for community interpreters and translators.>
■If you wish to continue requesting, please fill in the information necessary for the transfer in the report.
■After submitting the activity report, we will process the payment of fees to community interpreters and translation supporters.Reward payments are scheduled to be made within three months from the month following the activity date.We apologize for the inconvenience, but we kindly ask for your cooperation in submitting the activity report.
■Notes■
■The Chiba City International Foundation and our Association Certified Community Interpretation and Translation Supporters will not be held responsible for any damages incurred by the client as a result of interpreting/translating activities.
■ We will share the requester information and request content with the community interpretation and translation supporter.
■Depending on the content, we may ask you to confirm the details and present relevant documents before the day of the interpreting activity.
■If you require an interpreter at the hospital, please submit your appointment confirmation slip showing the date and time of your visit.
Please note that we will not be able to accept your request if you do not submit a reservation form.
■Community Interpretation and Translation Supporters only interpret or translate.Please refrain from asking individual supporters for their opinions or personal information, or requesting personal interpreters or translations.
■If a request for a community interpreter supporter is suddenly canceled due to the requester's circumstances, or if there is any violation of the rules such as the exchange of money, you may be prohibited from using this system in the future.
■We are covered by the "Welfare Service Comprehensive Compensation" program, which covers accident insurance and liability insurance for volunteers involved in community interpretation and translation support activities.
Please see the brochure for details .
■ About Public Relations ■
There are multilingual and Japanese versions of the community interpreter/translation supporter publicity flyers.If you would like to cooperate in public relations, please contact us and download, print and use the data below.
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- Community interpreter / translation supporter







